Frequently Asked Questions
Everything you need to know about shopping with Mr Simple.
What is your shipping policy?
We offer standard and express shipping worldwide. Orders over $100 qualify for free standard shipping, while international rates are calculated at checkout based on your location.
How do I return an item?
If you are not satisfied with your purchase, you can return unworn items with tags attached within 30 days of delivery for a full refund or store credit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Are your garments sustainably made?
Mr Simple is committed to ethical manufacturing. We prioritize organic cotton, recycled fabrics, and partner with factories that ensure fair labor practices.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery in real-time.